Dustin Wheeler

Dustin Wheeler
Dustin is a technology-driven CPA in Orem, Utah.

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Faster access to Google Apps products

Recently, I had one of those “how did you do that?” moments with a tech-savvy client.  This client, like me, set up his domain with Google Apps.  During a meeting, he told me he wanted to show me a spreadsheet he created in Google Docs.  In the web browser, he typed d.(his domain).com and the browser opened his Google Docs login page. Not long after that, as we were scheduling our next meeting, he typed c.(his domain).com in the browser, and his Google Calendar instantly appeared.  I …

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You can outsource IT, but can you outsource innovation?

While doing research for my Information Technology Management (MBA) class at UNLV, I came across the article “The Risks of  Outsourcing IT” by Michael J. Earl (Sloan Management Review, Spring 1996).  Earl explains that the decision to outsource IT is often driven by the need to cut costs.  However, outsourcing IT functions central to business strategy is risky.  Earl lists eleven risks of outsourcing, of which the eighth, “loss of innovative capacity,” really caught my attention (see page 5).

Earl tells of a …

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